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Terms of Service
Terms of Service

Terms of Service

Published and Effective as of August 5, 2025

Terms of Service
Terms of Service

These Terms of Service (together with Krock.io’s Privacy Policy, the “Agreement”) govern your access to and use of www.krock.io (the “Site”), any mobile applications provided by Krock.io (the “Applications”) and all media-file storage, storyboard creator, media review, collaboration services, features, content, and applications made available by Krock.io, Inc. (“Krock.io,” “we,” “us,” or “our”) (collectively, the “Services”).

Your right to use the Services is conditioned on your acceptance of this Agreement. By clicking “Accept,” registering for an Account, or otherwise accessing or using the Services, you unconditionally agree to be bound by this Agreement. If you do not agree to any part of this Agreement, do not click “Accept” and do not access or use the Services.

 

  1. ACCEPTANCE OF TERMS

1.1 Agreement. These Terms constitute a binding legal contract between you and Krock.io concerning your use of the Services. They incorporate by reference all policies and rules posted on the Site or in the Applications, which may be updated from time to time without notice.

1.2 Additional Terms. Certain Services (e.g., free trials, beta features, team plans) may be subject to additional terms. Those terms apply to your use of those specific Services and are hereby incorporated by reference.

1.3 Modification. We may update or modify this Agreement at any time. If we make material changes, we will notify you via email or through the Services. Continued use after notice constitutes acceptance of the updated Terms.

 

  1. ELIGIBILITY

2.1 Age Requirement. To use Krock.io, you must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of forming a binding contract. By using the Service, you represent and warrant that you meet these requirements.

2.2 Legal Capacity. You represent and warrant that you have the legal capacity to enter into this Agreement and comply with all its terms.

 

  1. REGISTRATION & ACCOUNTS

3.1 Account Types. To access certain features, you must register for an account as either a Workspace Owner (“Administrator”) or as a Team Member (“Team Member Account”).

3.2 Account Information. You agree to provide accurate, current, and complete information during registration and to update such information as needed. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your Account.

3.3 Security. Notify us immediately of any unauthorized use of your Account or any other breach of security. We are not liable for losses due to unauthorized use of your credentials. ​​We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or unauthorized use.

3.4 Account Deletion. You may delete your Account at any time by following the instructions in your account settings or by contacting support.

 

  1. CONTENT; OWNERSHIP & LICENSES

4.1 Definition. “Content” means any information, data, text, images, audio, video, software, or other materials made available through the Services, including “User Content” (as defined below).

4.2 Your Content. You retain ownership of any content you submit, upload, or display through the Service (“User Content”). You grant Krock a non-exclusive, worldwide, royalty-free license to use, host, reproduce, and display such content as necessary to operate and improve the Service.

You are responsible for ensuring your User Content does not violate any third-party rights or applicable laws.

4.3  Feedback. If you provide feedback or suggestions about the Services, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that feedback into our Services.

4.4 Our Content. All content on the Service, including our software, design, graphics, and trademarks (except User Content), is owned by Krock.io or our licensors. You may not copy, modify, distribute, or reverse-engineer any part of the Service without prior written permission.

4.5 Third-Party Integrations. Krock.io may integrate with third-party services (e.g., Slack, Google Drive). We are not responsible for the content, functionality, or practices of these third-party services.



  1. PROJECTS, SHARING & COLLABORATION

5.1 Projects. Administrator and Managers may create “Projects,” invite Team Members, and share Projects with external collaborators (“Collaborators”) and reviewers (“Reviewers”).

5.2 Permissions. When you share a Project, any invited Team Member or Collaborator may access, view, comment on, download, edit, or otherwise use the Content within the Project, subject to the permissions you grant. These permissions persist even after your Account is closed.

5.3 Third-Party Collaboration. If you or your Collaborators connect with a third-party account to share or edit Content, that third-party controls the collaboration environment. Krock.io is not responsible for their configuration or conduct, and we disclaim all liability for loss or misuse in those spaces.

 

  1. FREE TRIALS, FREE Plans, CSP & BETA PROGRAMS

6.1 Free Plans and Trials & Custom Special Plans (CSP). We may offer free trial or CP versions of the Services at our discretion. Such access may be terminated at any time without liability.

6.2 Beta Programs. Beta features are pre-release software that may contain errors and are provided “as-is.” You agree to cease use if requested. We may collect usage data to improve our products.

 

  1. USE LICENSE & RESTRICTIONS

7.1 Authorized Use. Subject to your compliance, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your personal or internal business purposes.

7.2 Prohibited conduct. You agree not to misuse the Service. Prohibited conduct includes (but is not limited to):

  • Using the Service for unlawful purposes or promoting illegal activities;
  • Uploading malicious code, spam, or harmful content;
  • Infringing intellectual property rights of others;
  • Attempting to gain unauthorized access to other accounts or systems;
  • Using the platform in a way that disrupts or harms others’ use.

 

  1. AVAILABILITY OF CONTENT; REMOVAL

8.1 No Guarantee. We do not guarantee any Content will remain available indefinitely.

8.2 Removal Rights. We may remove or disable access to any Content at our discretion, for any reason, including if we believe it violates this Agreement or any third-party rights.

 

  1. BUSINESS ENTITLEMENTS & EMAIL DOMAINS

9.1 Business Users. If your organization provides you an “Entitlement” under a business plan, you become a “Business User,” and your employer may access, control, or transfer your Content in accordance with their agreement with us.

9.2 Personal vs. Business. If you have entitlements from both a personal plan and a business plan, you may have separate profiles and Workspaces; each is governed by the respective agreement.

 

  1. THIRD-PARTY SERVICES & INTEGRATIONS

10.1 Links. The Services may provide links or integrations with third-party websites or services. We do not control and are not responsible for those third parties. You access them at your own risk.

10.2 Apple, Google, Adobe Marketplaces. If you access the Services via an app from Apple’s App Store, Adobe Marketplace or  Google Play, you agree to their respective terms. Such app is licensed by Krock.io, not by Apple or Google, and Krock.io is solely responsible for the app content and support.

 

  1. REFERRAL PROGRAMS

We may offer referral or promotional codes (“Promo Codes”) under separate terms. Promo Codes are subject to expiration, may not be transferred or sold, and may be disabled at any time.

 

  1. PAYMENT & BILLING

12.1 Paid Services. Certain Services require payment (“Paid Services”). All pricing, billing cycles, and payment details are presented during signup and governed by this Agreement.

12.2 Payment Processor. We use third-party processors (e.g., Stripe) to handle payments. Your use of Paid Services is subject to the processor’s terms as well as ours.

12.3 Auto-Renewal. Unless you opt out before renewal, subscriptions automatically renew for the same term at the then-current rate. You may cancel auto-renewal via Account Settings.

12.4 Taxes & Fees. You are responsible for all applicable taxes, banking fees, currency exchange fees, and third-party charges.

12.5 Failed Payments. If a payment fails, we may suspend or terminate your access until payment is made.

 

  1. TERMINATION

13.1 By Us. We reserve the right to suspend or terminate your account or access to the Service at our discretion, with or without notice, if you violate these Terms or use the Service in a harmful or unlawful manner.

13.2 By You. You may delete your Account at any time. All fees paid are non-refundable.

13.3 Survival. Sections regarding licenses, indemnification, limitations of liability, dispute resolution, and miscellaneous provisions survive termination.

 

  1. WARRANTY DISCLAIMER

THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

 

  1. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL KROCK.IO OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY IS LIMITED TO THE GREATER OF (A) FEES YOU PAID IN THE PRIOR THREE (3) MONTHS OR (B) US $100.

 

  1. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Krock.io and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Services, your User Content, or any breach of this Agreement.

 

  1. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Estonia, without regard to its conflict of laws principles. Any legal disputes shall be resolved in the courts of Estonia.

 

  1. TRADE SANCTIONS & EXPORT CONTROLS

You agree not to use the Services in violation of U.S. or other export control laws. You represent that you are not located in any embargoed country or on any denied party list.

 

  1. MISCELLANEOUS

19.1 Entire Agreement. This Agreement, together with the Privacy Policy and any additional terms referenced herein, constitutes the entire agreement between you and Krock.io regarding the Services.

19.2 Severability. If any provision is found invalid or unenforceable, the remaining provisions remain in full force and effect.

19.3 No Waiver. Our failure to enforce any right under this Agreement does not waive that right.

19.4 Assignment. You may not assign your rights under this Agreement without our prior written consent. We may assign or delegate our rights and obligations without restriction.

19.5 Force Majeure. We are not liable for delays or failures due to causes beyond our reasonable control.

19.6 Notices. Notices to you may be made via email or posting on the Site. Notices to us must be sent to the address below.

19.7 Headings. Section headings are for convenience only and do not affect interpretation.

Additional documentation:

Website:
Business address
Registration number:
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City:
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