How to Edit Your Billing Information

Krock.io handles all billing through Stripe. You can update your payment method, billing address, and download invoices — all from your Profile page.

Before you start

• You must be the workspace owner or have billing access.
• Changes apply to your next billing cycle unless noted otherwise.

Open your billing settings

1. Go to platform.krock.io/profile.
2. Click the Billing & Subscription tab.
3. Scroll to the Billing section at the bottom of the page.
4. Click Manage to open the Stripe billing portal.

Update your payment method

1. In the Stripe portal, scroll to Payment Method.
2. Click the … menu next to your current card.
3. Select Update to replace the card, or click + Add payment method to add a new one.
4. Enter your new card details and save.

Update your billing information

1. In the Stripe portal, scroll to Billing Information.
2. Click Update information.
3. Edit your name, email, or billing address.
4. Save your changes.

View and download invoices

1. In the Stripe portal, scroll to Invoice History.
2. Click any invoice in the list to open it.
3. On the invoice page, click Download invoice or Download receipt.

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